June 4, 2010
Updated Whitepapers:
- Responsibility Charting with the RACI Matrix
- Process Improvement Tools Self-Assessment Survey
- Newsvendor Problem
- Triangular Distribution
- Sole Source, Single Source, or Multiple Source of Supply
- Outsourcing
- Process is Everything
Updated Workbooks:
May 19, 2010
Updated Whitepapers: A3 Problem Solving, Error Proofing, Supplier Scorecards, Benchmarking, Best Practices, and Leading Practices
May 17, 2010
Updated Whitepaper: Queuing Theory
May 1, 2010
Updated Whitepapers: Brainstorming with the Nominal Group Technique, Inventory Management, Estimating Ordering and Setup Costs, Estimating Carrying Cost, How to Reduce Setup Time and Cost, The Newsvendor Problem.
Updated Teaching Cases: The 5S Intervention, Ship Hit Bridge.
March 24, 2010
Updated Whitepapers: Service Performance Metrics, Learning Models, Overall Equipment Effectiveness, Responsibility Charting with the RACI Chart, Project Charters for Process Improvement Projects, Process Capability.
New Whitepapers: How to Facilitate a Causal Mapping Workshop, Triangular Distribution, The Error Function, How to Analyze a Case.
New Teaching Cases: The Paperclip Production Game, The Pit Stop, Customer-Driven Learning at Radisson Hotels Worldwide.
February 6, 2010 --- Updated Whitepapers: Process Mapping, The Eight Wastes, Mindmapping.
January 31, 2010 --- Updated Whitepapers: Smart Goals, Causal Mapping, An Overview of Mapping Tools for Process Improvement.
May 29, 2009 --- Updated Whitepapers: 5S, The Newsvendor Problem, Error Proofing, Causal Mapping.
Updated Teaching Cases: The 5S Intervention, Ship Hit Bridge, The Kaizen Toast Game.
April 15, 2009 --- 2010 edition of The Encyclopedia of Operations Management is now available from our online store.
April 12, 2009
New Whitepapers:
- Responsibility Charting with the RACI Matrix
- Causal Mapping
- Mind Mapping
- Process Mapping
- An Overview of Mapping Tools for Process Improvement
- Outsourcing
- Smart Goals
- Error Proofing
- Sole Single Multiple Source of Supply
- Minto Pyramid Principle.pdf
- Eight Wastes
- How to Write a Teaching Case
- Value Stream Mapping
- Square Root Law for Warehouses
- Price Optimization
- How to Select Blackbelts
- Hypergeometric Distribution
- Process Improvement Tools Self-Assessment Survey
Updated Whitepapers:
- Forecast Error Metrics
- ABC Classification Analysis
- How to Reduce Setup Time and Cost
- Strategy Mapping - replaces Strategy Maps
- Queuing Theory
- Inventory Turnover
- Inventory Management
- Brainstorming with the Nominal Group Technique
- How to Create a Mission Statement
- Outsourcing
- The Field Service Division of Diversified Manufacturing Inc
New Excel Workbooks:
- Multiple Item Newsvendor Problem
- Empirical Probability Distributions with Theoretical Tails
- Project Management Hopper
- The Donut Shop
- The GatorDrink Game
July 7, 2008 -- Updated a number of the whitepapers, including The Newsvendor Problem and a few others.
March 15, 2008 -- Added a new whitepaper entitled "Sole Versus Single Versus Multiple Source of Supply" that compares sole source, single source, and multiple source suppliers -- and then develops a contingency model for helping managers decide which strategy is most appropriate for a particular purchased item.
February 14, 2008 -- The new whitepaper "Getting Good Things Done" presents a practical synthesis of principles that can help you increase your productivity while reducing your stress. The paper address the ten most common self-leadership problems -- purpose, priorities, margins, boundaries, task list, e-mail, interruptions, complexity, paper, and meetings. Drawing on the collected wisdom of many popular writers and scholars, this paper teaches how to apply practical principles such as margins, boundaries, tyranny of the urgent, getting things done, and lean. The appendix is a self-assessment instrument you can use to help you measure how well you are doing on the "Self-Leadership quotient."
October 16, 2007 -- Added a draft of the whitepaper "A3 Problem Solving" by Professor Art Hill and Peg Pennington (Director of Continuous Improvement, Center for Operational Excellence, Fisher College of Business The Ohio State University). This whitepaper provides a simple "lean" overview of how to use the A3 report, complete with examples and references. (6 pages)
October 1, 2007 -- Welcome to the new site of Clamshell Beach Press! Be sure to visit our online store to see what we have to offer, including Arthur Hill's Encyclopedia of Operations Management, Operations Management Whitepapers & Workbooks CD, plus downloadable teaching cases, whitepapers, and Excel workbooks.
