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The Encyclopedia of Operations Management
When Professor Hill was on the faculty at IMD International in Switzerland, he gave his MBA students a one-page list of 50 essential operations management terms that they were required to master. Several students requested help in defining those terms. This Encyclopedia of Operations Management grew out his response to those requests. Building on the 2005 and 2007 editions, this 2010 edition has over 1250 entries with over 3500 links between entries that can be used to help students build a complete mental map of the field of operations management.
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