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An Overview of Mapping Tools for Process Improvement
[CBP WP 58-24]



An Overview of Mapping Tools for Process Improvement
This paper overviews and compares a wide variety of mapping tools that can be used to understand and improve a process. The mapping tools included in this paper include relational mapping tools (mindmaps, work breakdown structures, and organizational charts), time mapping tools (process maps, value stream maps, and project networks), and causal mapping tools. These include causal maps, Ishikawa (Fishbone, Cause & Effect) diagrams, strategy maps, impact wheels, root cause trees, issue trees, and goal trees. Closely related papers include “Mind Mapping,” “Causal Mapping,” “Strategy Mapping,” “Process Mapping,” and “Value Stream Mapping.” These papers provide more detail on each of these mapping tools.

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