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Six Sigma at 3M
[CBP TC 51-04]



Six Sigma at 3M
This teaching case tells the story of 3M’s Six Sigma program. Topics in the case include organizational change, quality management program, and corporate strategy. This case has been reprinted in several editions of the McGraw-Hill text Operations Management Contemporary Concepts by Roger Schroeder, Susan Meyer-Goldstein, and Johnny Rungtusanatham.

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