The Encyclopedia of Operations Management (EOM) is an ideal
"field manual" for students, instructors, and practicing managers. For students in both business
and engineering, the EOM is a useful guide for developing an
integrated mental map for the entire field of supply chain and operations management. It has also
proven useful as a reference for students preparing for case discussions, exams, and job interviews.
It is particularly helpful for students new to supply chain and operations management and for
international students who need precise definitions of specialized terms. For instructors,
the EOM is an invaluable desk reference and teaching aid that
goes far beyond the typical dictionaries. Many instructors and doctoral students find the numerous figures,
graphs, equations, Excel formulas, and references helpful for their lectures and research.
For practicing managers, the EOM is a valuable tool for
black belt and green belt training programs for both lean and lean sigma programs -- and a powerful tool
for helping organizations build a precise standard language.