Quantity1+10+ 
Price for each$5.00$1.00
Your savings- 80%

A Visit to the Bank
[CBP TC 64-01]



A Visit to the Bank
This case was written for the Bank Mandiri Executive program to help bank managers practice ethnography, empathic design, design thinking, lean thinking, and experience engineering to “see waste” and improve customer-facing processes.

Available Options:

Format:

Quantity:

Customers who bought this product also purchased
Test
Test		ABC Classification Analysis (xls)
ABC Classification Analysis (xls)		A Visit to the Clinic (A)
A Visit to the Clinic (A)
The Encyclopedia of Operations Management
The Encyclopedia of Operations Management